Tettra Updates

Add references to Notion pages and use them to answer questions in Tettra

by Nelson Joyce
New

You now have the ability to connect your Notion account and use the pages in Tettra.

If you already have documentation stored in Notion you can reference it in Tettra by adding it to a category or subcategory.

You can also use Notion docs when answering questions for you team.

To set up the Notion integration, go to you integration settings and connect your notion account.

Did you like this update?

LikeNeutralDislike

Improved exports

by Nelson Joyce
Improvement

Exports now include the correct category/subcategory structure as well as updated support for more content types like images. Files and images embedded in Tettra pages will now be included in the export.

Did you like this update?

LikeNeutralDislike

Embed any webpage in a Tettra page

by Nelson Joyce
Improvement

We’ve expanded our embedding functionality so you can now embed any iframe inside of a Tettra page. Just select the “embed” option from the block menu in the editor and paste a url.

This allows you to embed content like dashboards or written content from other sources like Google Docs.

Did you like this update?

LikeNeutralDislike

Add rich descriptions to categories

by Nelson Joyce
New

You can now add rich text descriptions to the top of any category. This allows you to include any static content to categories that will help your teammates navigate and use the category. Full formatting will work including headers, lists, @ mentions, and page references.

Did you like this update?

LikeNeutralDislike

Attach any Tettra page or url when answering questions

by Nelson Joyce
Improvement

When answering questions, there’s often an existing piece of content that can be reused. To make it easier, you can now attach an existing Tettra page or url when answering questions

Did you like this update?

LikeNeutralDislike

Reference urls and Tettra pages in multiple categories

by Nelson Joyce
New

You can now add a reference to any url or Tettra page in categories or subcategories.

This allows you to:

  1. Organize external content that lives outside of Tettra

  2. Add a Tettra page to multiple categories

To add a reference, click the “+” button in the top right an click “add a link”

From that modal you can insert a url, or search for an existing Tettra page to add to any category.

Did you like this update?

LikeNeutralDislike

Pull ad-hoc monthly analytics reports [Scaling Plan only]

by Nelson Joyce
New

Every month, we send scaling customers 3 .csv reports:

  1. Users activity report

  2. Pages report

  3. Questions report

This lets you do a deeper analysis on the usage inside your account.

You can now request the analytics report for any month at any time from your team settings page.

Did you like this update?

LikeNeutralDislike

Answer questions where they're being asked with Q&A for Slack

by Nelson Joyce
New

In April, we launched a new Q&A feature which allows you and your team to ask and answer questions in Tettra. Starting today, you’ll be able to use this workflow right inside of Slack to answer your team’s questions where they’re already being asked.

The updated Slack integration makes it easy to use your existing Tettra content to answer questions. When there isn’t existing content that answers the question, it’s easy to create new content as well. Answered questions will be searchable in Tettra for future reference as well.

Here’s an overview of how it works:

Did you like this update?

LikeNeutralDislike

Unlock frictionless knowledge sharing with Questions & Answers

by Nelson Joyce, Cofounder of Tettra
New

You now have the ability to directly ask and answer questions in Tettra.

You can answer teammates’ questions with existing pages, external documents, or by creating new answers on the fly.

Many teams were using the suggestions feature to ask and answer questions, so we decided to add the ability to ask and answer questions directly. At their core, knowledge bases exist to answer questions, so this new feature removes as much friction in that process as possible.

Because of this update, suggestions have been renamed to “page requests” and have been moved into the “Content suggestions” nav item. Content suggestions includes page requests as well as your page verifications, stale pages, unowned pages, and public pages reports.

We’ve also moved the Templates and Archive nav items into the team dropdown. The All content menu item has been removed entirely. We made this change to simplify the sidebar.

We’re excited to see how you use questions & answers to streamline your team's knowledge sharing. We’ll continue to improve Q&A over the next few months (including updating the Slack integration to support Q&A), so if you see anything that could be improved, let us know.

Did you like this update?

LikeNeutralDislike