Tettra Updates

Tettra Updates

tettra.co

Attach any Tettra page or url when answering questions

by Nelson Joyce
Improvement
When answering questions, there’s often an existing piece of content that can be reused. To make it easier, you can now attach an existing Tettra page or url when answering questions
Attach any Tettra page or url when answering questions

Reference urls and Tettra pages in multiple categories

by Nelson Joyce
You can now add a reference to any url or Tettra page in categories or subcategories. This allows you to: Organize external content that lives outside of Tettra Add a Tettra page to multiple categories To add a reference, click the “+”
New

Pull ad-hoc monthly analytics reports [Scaling Plan only]

by Nelson Joyce
Every month, we send scaling customers 3 .csv reports: Users activity report Pages report Questions report This lets you do a deeper analysis on the usage inside your account. You can now request the analytics report for any month at any
New

Answer questions where they're being asked with Q&A for Slack

by Nelson Joyce
New
In April, we launched a new Q&A feature which allows you and your team to ask and answer questions in Tettra. Starting today, you’ll be able to use this workflow right inside of Slack to answer your team’s questions where they’re already
Answer questions where they're being asked with Q&A for Slack

Unlock frictionless knowledge sharing with Questions & Answers

by Nelson Joyce, Cofounder of Tettra
New
You now have the ability to directly ask and answer questions in Tettra. You can answer teammates’ questions with existing pages, external documents, or by creating new answers on the fly. Many teams were using the suggestions feature to
Unlock frictionless knowledge sharing with Questions & Answers

Define your "topic experts" with category ownership

by Nelson Joyce
New
You can now set multiple category owners for each category in Tettra. Part of our evolving vision for Tettra is that you can define experts on certain topics. That way questions are routed to the right person so they’re answered quickly and
Define your "topic experts" with category ownership

Clean up sensitive information with public content moderation

by Nelson Joyce
New
Admins and Editors on Scaling accounts can now view a list of all the publicly viewable content in their accounts. This can help you spot content that you don’t want to be publicly accessible, and quickly clean them up. Head over to your
Clean up sensitive information with public content moderation

Verify Tettra Content on a Set Schedule

by Nelson Joyce, Product Person at Tettra
New
A knowledge base is only useful if it's up to date. That's why we're excited to show you the newest addition to Tettra, Content Verification. Current Scaling plan customers now have the option to set up a recurring verification for...
Verify Tettra Content on a Set Schedule

Microsoft Teams App

by Nelson Joyce, Product Person at Tettra
New
We're happy to announce that we've just released a chat integration for Microsoft Teams! When you install the MS Teams app, you'll be able to: Quickly search and share your Tettra pages from the message extension Easily share Tettra...
Microsoft Teams App