Tettra Updates

New search experience

2023-07-13T17:48:00Z

You may have noticed that your team has access to a brand new search experience in your Tettra account. Here's what's new:

Full-Screen Search: The search now covers your whole screen for an easier and more focused search experience.
Quick Access: With a new keyboard shortcut, cmd + k, you can now access the search box from anywhere in Tettra.
Ask a Question: Can't find what you're looking for? Simply ask a question directly within your search and get help from your teammates.

For a detailed rundown, here's our help article: How Searching in Tettra Works.

These changes set us up to do more exciting things in the future around Q&A. Stay tuned for more updates!

Filter verifcation and request list by asignee

2022-06-02T15:07:41.303Z

You can now filter both the verification and request lists by assignee. This can help you find the items assigned to you or a specific teammate. The “Content suggestions” view has been redesigned to better accommodate the filters.

Improved exports

2022-01-05T16:23:00Z

Exports now include the correct category/subcategory structure as well as updated support for more content types like images. Files and images embedded in Tettra pages will now be included in the export.

Embed any webpage in a Tettra page

2021-12-08T16:12:00Z

We’ve expanded our embedding functionality so you can now embed any iframe inside of a Tettra page. Just select the “embed” option from the block menu in the editor and paste a url.

This allows you to embed content like dashboards or written content from other sources like Google Docs.

Attach any Tettra page or url when answering questions

2021-10-04T15:02:00Z

When answering questions, there’s often an existing piece of content that can be reused. To make it easier, you can now attach an existing Tettra page or url when answering questions

Updated Digest Emails

2020-03-19T23:04:00.001Z

Staring tomorrow, you’ll see a brand new digest email in your email inbox.

We know how important the daily and weekly digest emails are for keeping up to date with what’s going on in Tettra. We’ve improved the design of the email to help you scan the information more quickly. We also wanted to include the new thanks you’re getting across the team.

The email is now divided into two sections, your personal updates and the updates across your whole team.

The person updates we send are:

Thanks & views on your owned pages
Suggestions assigned to you

The team updates we send are:

Thanks & views across your account
New pages
Updated pages
Unassigned suggestions

Slack notifications are now off by default

2020-03-19T20:26:00.001Z

Previously, if you had the Slack integration enabled, Slack notifications would be enabled by default when you published a new page or updated a page unless you unchecked this checkbox.

We heard feedback from folks that they were accidentally sending notifications for minor changes because they would forget to uncheck the notification checkbox.

We’ve removed that checkbox and notifications aren’t sent automatically any more. Now, to send notifications to slack, you can hit the share to channel button after publishing a new page or a page update.

This will hopefully cut down on the noisiness of the Slack notifications and make the content you want to share stand out more.

Category view sorting

2019-12-03T20:55:00.001Z

You can now sort the category page by title or last modified date. This makes it easier to find that page you’re looking for.

Page Suggestion Improvements

2019-08-19T18:18:00.001Z

TL;DR

You can now put a suggestion in a folder
It’s easier to suggest a page update
Open update suggestions are now visible on pages
Categorized suggestions are visible in the sidebar
You can now delete suggestions

More details
Recently, our team sat down and did some analysis about what makes our customers most successful. We found that all of our most engaged customers are deep users of our Page Suggestions feature.

If you’re not familiar, suggestions are a way for your team to suggest new content that might be missing and suggest updates to existing content in Tettra.

This discovery, plus the fact that Suggestions are one of our unique features, made us decide to focus on improving suggestions this quarter. Here’s what we’ve updated:

Put a suggestion in a folder
When you create or edit a suggestion, you can now add a folder. Once the page is created, it will be properly organized into that folder.

Suggest update button in page footer
Your team has been able to suggest updates for a while, but we found that many folks didn’t know this was an option because it was hidden in the page dropdown. We’ve added a new button to the bottom of every page to make it easier for you and your teammates to suggest updates.

Update Suggestions visible on page
Once you create an update suggestion, you’ll now be able to see those suggestions right at the bottom of the page with the comments. That way, whoever is reading the page will know if something needs to be updated.

Suggestions visible in sidebar
While working with new customers, we found that it was really useful for teams to create a number of suggestions first to “scaffold” out what your wiki will look like over time and assign those suggestions to subject matter experts. We wanted you to be able to see that scaffold so the account didn’t feel empty.

We also wanted to show your teammates those pages that will be created once the suggestion is completed. We hope this prevents the creation of duplicated suggestions.

Permanently Delete closed suggestions
Keeping closed suggestions around can be useful for future reference (since they show up in search). However, sometimes you might want to delete a duplicate suggestion or a test suggestion. Once a suggestion is closed, you can choose to delete it permanently.

That’s it for this update. Thanks so much to all those who gave us feedback over the past few months, please keep it coming!

Removed Category Pinning

2019-06-06T19:55:00.001Z

You now no longer have the ability to pin a category. Instead, all categories are reorder-able by default. This makes it less tedious to rearrange your categories. Let us know what you think!