We heard feedback from knowledge managers like you that managing two separate knowledge bases (internal & external) in different systems is a pain. It causes duplicate work and requires your teammates to search in two different places to find accurate answers.

With that feedback in mind, we decided to build External Sites.

External sites lets you turn any Tettra category into a stand alone website that can be either public or team visible. That way, you can manage both knowledge bases in a single system with unified search, and all of Tettra's helpful workflows for keeping knowledge up-to-date and useful.

Here's an example of a published external site from our own account: support.tettra.com

Here’s instructions for how to set up your own external site.