Add rich descriptions to categoriesYou can now add rich text descriptions to the top of any category. This allows you to include any static content to categories that will help your teammates navigate and use the category. Full formatting will work including headers, lists,
Reference urls and Tettra pages in multiple categoriesYou can now add a reference to any url or Tettra page in categories or subcategories. This allows you to: Organize external content that lives outside of Tettra Add a Tettra page to multiple categories To add a reference, click the “+”
Pull ad-hoc monthly analytics reports [Scaling Plan only] Every month, we send scaling customers 3 .csv reports: Users activity report Pages report Questions report This lets you do a deeper analysis on the usage inside your account. You can now request the analytics report for any month at any
Answer questions where they're being asked with Q&A for SlackIn April, we launched a new Q&A feature which allows you and your team to ask and answer questions in Tettra. Starting today, you’ll be able to use this workflow right inside of Slack to answer your team’s questions where they’re already
Unlock frictionless knowledge sharing with Questions & AnswersYou now have the ability to directly ask and answer questions in Tettra. You can answer teammates’ questions with existing pages, external documents, or by creating new answers on the fly. Many teams were using the suggestions feature to
Define your "topic experts" with category ownershipYou can now set multiple category owners for each category in Tettra. Part of our evolving vision for Tettra is that you can define experts on certain topics. That way questions are routed to the right person so they’re answered quickly and
Clean up sensitive information with public content moderationAdmins and Editors on Scaling accounts can now view a list of all the publicly viewable content in their accounts. This can help you spot content that you don’t want to be publicly accessible, and quickly clean them up. Head over to your
Verify Tettra Content on a Set ScheduleA knowledge base is only useful if it's up to date. That's why we're excited to show you the newest addition to Tettra, Content Verification. Current Scaling plan customers now have the option to set up a recurring verification for...
Microsoft Teams App We're happy to announce that we've just released a chat integration for Microsoft Teams! When you install the MS Teams app, you'll be able to: Quickly search and share your Tettra pages from the message extension Easily share Tettra...